evolution provides its client hotels with proactive account management and a support culture that helps each hotel, regardless of size or ambition, achieve their objectives realistically.

Our proactive account management

When we say proactive, we mean it.

For example, evolution account managers regularly introduce new initiatives to hotel clients to help keep their content and rates fresh and increase potential bookings.

Hotels receive regular reviews of content and rates to ensure that maximum visibility and reach is always achieved.

Our account management philosophy

Our account management approach is driven by key beliefs and practices:

  • We are first and foremost a service provider
  • Knowledge is key to helping hotels generate more business
  • Levels of training and support are tailored for each client
  • Hotel displays across all major websites and GDS are regularly monitored
  • Rate auditing and yield maximisation advice are supplied regularly